Last updated: 21 January 2026
By accessing or using Humin's services, including our website and AI agent services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.
Humin provides AI agent services including Conversational Intelligence, Product Intelligence, Churn Intelligence, and Company Intelligence. These services are designed to help businesses automate and optimize various aspects of their operations.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by Humin and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of any content you provide to us. By providing content, you grant us a license to use, modify, and display such content as necessary to provide our Services. You are responsible for ensuring you have the right to provide such content.
Your use of our Services is also governed by our Privacy Policy. We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
All processors and subprocessors used in the provision of our Services are located within the European Union. We maintain appropriate safeguards to ensure the security and confidentiality of your data.
Further information regarding our specific processors and subprocessors will be provided in an upcoming update to our Privacy Policy.
We strive to provide reliable Services but do not guarantee that our Services will be available at all times or free from errors. We reserve the right to modify, suspend, or discontinue any part of our Services at any time.
To the maximum extent permitted by law, Humin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Services.
You agree to indemnify and hold harmless Humin, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our Services or violation of these Terms.
We may terminate or suspend your access to our Services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Services will cease immediately.
These Terms shall be governed by and construed in accordance with the laws of the European Union and applicable member state laws, without regard to conflict of law provisions.
Any disputes arising out of or relating to these Terms or our Services shall be resolved through good faith negotiations. If a dispute cannot be resolved through negotiations, it shall be subject to the exclusive jurisdiction of the competent courts in the European Union.
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
If you have any questions about these Terms of Service, please contact us at:
Email: legal@humin.dev
Website: humin.dev