Built with guardrails & QA
Enterprise-grade security, conversation monitoring, and quality assurance ensure your AI agents stay reliable, compliant, and on-brand.
Enterprise-grade protection
Data Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256). Your customer data is always protected.
Access Controls
Role-based access control (RBAC) ensures only authorized users can access sensitive data and configurations.
Infrastructure Security
Hosted on enterprise-grade cloud infrastructure with SOC 2 Type II compliance and regular security audits.
Audit Logging
Comprehensive logging of all system access and actions for compliance and security monitoring.
AI that stays on track
Built-in guardrails ensure your AI agents respond appropriately, escalate when needed, and never go off-script.
Content Filtering
AI responses are filtered to prevent inappropriate, harmful, or off-brand content.
Escalation Rules
Configurable triggers to automatically escalate sensitive or complex situations to humans.
Response Boundaries
AI agents only respond within defined topics and can't be manipulated into off-topic discussions.
Hallucination Prevention
Responses grounded in your documentation and data to minimize inaccurate information.
Continuous monitoring & improvement
Conversation Monitoring
Real-time monitoring and review of AI conversations to ensure quality and compliance.
Alert System
Automated alerts for unusual patterns, sentiment drops, or potential issues.
Human Review
Regular sampling and review of conversations by QA specialists.
Continuous Improvement
Ongoing training and optimization based on conversation outcomes and feedback.
Meeting industry standards
We maintain the certifications and compliance standards your enterprise requires, with options for specific regulatory needs.
Need specific compliance?
We work with your security and compliance teams to meet your specific requirements. Talk to us about your needs.
Want to automate 40% of inquiries in 30 days?
Run a pilot with 1–2 workflows, clear metrics, and human escalation with full context.
Live in weeks • Connected to your systems • Human escalation included