Your full support team.
A fraction of the cost.
We set up and manage a complete human support operation for your company. Use it alongside AI agents — or as your only support line. You focus on your product; we handle everything else.
A fully managed support operation
Fully Managed
We handle hiring, training, QA, shifts, and management. You just get results.
Trained on Your Stack
Agents learn your tools, workflows, and brand voice before going live.
Flexible Coverage
Choose hours, languages, and SLAs that fit your business needs.
Quality Guaranteed
Continuous monitoring and training ensure consistent quality.
What our agents handle
Customer Support
Handle inquiries, resolve issues, and provide excellent service across all channels.
Appointment Booking
Manage scheduling, reminders, and calendar coordination for your customers.
Escalation Handling
Take over from AI agents with full context and resolve complex issues.
Back-Office Support
Handle administrative tasks, data entry, and process management.
Why outsource with Humin
Fraction of the cost
A complete support operation without the overhead of building an in-house team.
Up and running fast
We set up your team in weeks, not months. Start small, scale as you grow.
Multilingual support
Native speakers for your key markets and languages.
24/7 coverage
Round-the-clock support without overnight shift management.
Use alone or alongside AI
100% Human
Don't want AI? No problem. We set up a complete human support operation for your company. Trained agents, quality assurance, coverage you need.
- Full human operation without any AI setup required
- Seamless handoff when paired with AI agents
AI + Human
When AI escalates, our human agents step in with full context. They use our Knowledge Agent to find answers instantly and resolve what AI couldn't.
- Receive AI escalations with full conversation history
- Use Knowledge Agent to find answers instantly
Transition between models as your needs evolve
Perfect complement to AI agents
When AI escalates, our human agents step in with full context. They use our Knowledge Agent to find answers instantly and resolve what AI couldn't.
- Receive AI escalations with full conversation history
- Use Knowledge Agent to find answers instantly
- Trained on your specific tools and workflows
Quality assurance built-in
Continuous monitoring, regular training, and quality audits ensure your customers always receive excellent service.
Learn about our security practices →Want to automate 40% of inquiries in 30 days?
Run a pilot with 1–2 workflows, clear metrics, and human escalation with full context.
Live in weeks • Connected to your systems • Human escalation included